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Returns & Exchange

  • Damaged Items

    • All items will be inspected before and during the packing of your items to assure a hassle free experience. However accidents can happen during shipping, so please contact us ASAP to resolve any issues.​

  • Lost Shipments

    • Apex Mechs will contact the courier to try and recover missing items, this may cause some delays. However if the shipment can not be recovered a refund or replacment items may be given.

  • Change of Mind​​

    • Refund for change of mind will only given if your order has not been shipped.

    • Any transaction fees will not be refunded.


  • Cancelling an Order

    • Orders can be cancelled without incurring any fees so long as the order has not been shipped.

    • If the order has been shipped but not delivered and we can turn the packaged around, then a refund for stock only will be given. However this will exclude shipping costs as we will still be charged by the carrier.

  • Refund Methods

    • All refunds will be returned via the same method of payment (no exceptions)

Payment Methods
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